Services and Solutions

IOD’s PRISM ROI services replace paper-based photocopying, faxing and mailing with electronic automation, enabling providers to manage the secure release of information while meeting all associated privacy, identity management and timing requirements.

Advanced technology and ROI solutions for improved performance

IOD’s efficient, HIPAA-compliant PRISM ROI solutions meet Direct Trust and meaningful use (MU) Stage 2 requirements and leverage the eHealth Exchange. Our PRISM platform retrieves structured continuity of care documents (CCDs as well as unstructured paper and electronic content) and securely transmits them to providers, payers, government agencies, patients and other authorized recipients, enabling the flow of patient data. PRISM ROI solutions integrate with your EHR and existing HIM systems to simplify management of high request volumes and eliminate service issues.


Generate more revenue while cutting costs

IOD manages all PRISM ROI back-end processes to efficiently fulfill ROI requests, eliminating the cost of photocopying, mailing and faxing. Dashboards provide full visibility into the status of ROI requests. We also manage billing and collections for medical record requests, and with the highest collection rate in the industry we generate the largest reimbursement per request processed.

Choose integrated on-site or technology-only ROI solutions

IOD’s ROI services can handle the ROI process from start to finish, completely integrating with provider workflow; we can also supply our technology for customers use to manage their ROI process. In either case, our highly trained, HIPAA-certified staff augments internal HIM staff and can fill resource or specialty gaps, scaling as needs change.

Download the PRISM ROI brochure.


PRISM has not only made our release process more efficient, it has instilled an even higher level of confidence in the overall ROI process with its increased audit and reporting.

Barb Savagian, RHIA
H.I.S. Manager

Mercy Medical Center