Green Bay, Wis. – June 24, 2011 – IOD Incorporated, a leading provider of integrated HIM solutions to hospitals, IDNs, healthcare systems and clinics, today announced its partnership with Crystal Orthopaedic Center in Akron, Ohio.
Earlier this year, Crystal Orthopaedic Center turned to IOD for release of information (ROI) service that utilized technology wherever possible to decrease request turnaround time and increase site productivity. In response, IOD offered a custom solution designed to maximize efficiency for the facility.
According to Jessica Dumchus, Director, Health Information Management, “Already we’ve seen a marked upgrade in the professional experience. Out of the gate, I’m happy with IOD and this transition. I look forward to this new endeavor and further expectations being exceeded by IOD.”
She adds, “Customer service in the healthcare field is either serving the patients directly or serving the people that do. IOD is performing both functions, working with patients and healthcare workers alike to provide a very personal relationship. From management to staff employees, we see attention provided to our patients (which is great) and to US as a customer.”
“IOD is pleased to have been chosen by Crystal Clinic to provide a flexible solution for its unique facility. We look forward to continuing our partnership and supporting Crystal Orthopaedic Center’s immediate and long-term HIM goals.” states Christine Magee, IOD Regional Vice President, Mid-Atlantic Region.
About IOD Incorporated
With more than 30 years of experience and 1,600 locations nationwide, IOD is the leader in full suite HIM services solutions that help hospitals, healthcare systems and clinics streamline and simplify HIM workflow. With comprehensive solutions including document conversion, release of information (ROI), coding, auditing, abstracting, ICD-10 transition services, RAC services, along with complete training and HIM consulting, the company empowers healthcare organizations to overcome workflow challenges and focus on their most mission-critical initiatives. The result is improved patient/physician satisfaction, increased HIM efficiencies and a stronger bottom line. For more information visit www.iodincorporated.com.
About Crystal Clinic Orthopaedic Center
Crystal Clinic is a regional specialty center for the evaluation and treatment of conditions affecting the musculoskeletal system, which include the bones, joints, muscles, tendons, skin and related tissues. Providing orthopaedic care for over 50 years, the physicians of the Crystal Clinic currently number 30 orthopaedic surgeons providing services in 10 locations in 4 counties throughout Northeast Ohio. Their main campus with 115,000 square feet in Montrose, opened in 1989 and houses the outpatient surgery center and medical offices. For more information, visit www.crystalclinic.com
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