RACassist® technology is IOD’s system designed for the express purpose of managing the workflows associated with RAC and other third-party payer audits. IOD’s premier scanning technology, image repository, tracking and reporting tools unite to streamline and simplify the management of RAC information and other third party audit requests. RACassist can also manage file uploads for all RAC and other third-party correspondence and documentation. The secure system allows users from multiple sites to access and manage images via the Web for all correspondence and documentation.
- Features a secure ASP-based delivery model that allows for rapid deployment
- Provides users with secure 24/7 access to chart images and reporting from our HIPAA-compliant repository
- Generates and tracks all letters and correspondences
- Offers a customizable reporting dashboard and graphical reporting package
- Provides real-time financial, compliance and HIM dashboard reports
- Integrated with AHA reporting requirements
- Tracks financial impact by monitoring over/underpayments
- Meets IT securities policies
- Can be utilized to track all carriers, not just RACs
- Employs an experienced professional review and appeal team
- Integrates fully with IOD’s PRISM® ROI Management Solution
RACassist is included at no charge with IOD’s RAC Consulting Services or can be licensed separately for use with both RAC and generalized payer audits. It’s one more scalable advantage designed to help you achieve Your HIM Edge®.