With IOD’s Integrated Release Of
Information (ROI) Service, our professional, HIPAA-certified staff will handle your ROI process from start to finish and relieve your in-house team from the burden of managing ROI requests. We will manage the complete process, handling medical record requests from patients, payers, attorneys, government agencies and other providers. This means while your staff turns their focus to what’s most important, IOD specialists handle the rest with advanced processes and technology that reduce turn-around times, free floor space and reduce costs for accurate and timely ROI response that benefits your entire organization.
Our services span the end-to-end patient record requests process, including:
- Request management
- Processing
- Fulfillment
- Invoicing
With IOD technology and expertise handling your ROI requests, your organization regains the time and cost of executing this demanding process to devote to your most mission-critical initiatives. The result is quicker turnaround times, improved patient/staff satisfaction and a stronger bottom line that reaches throughout your HIM workflow to benefit your entire organization.
